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Agents

In this section you may find an overview of all the agents with the following default information:

Name - of the agent
Reseller - who the agent works for
Active - whether they are active or not
Admin - whether they have admin rights
Email
Last Login Date
Creation Date



Note that all columns can easily be filtered by clicking on them. You may also add new columns to a search, or remove current ones by using the Show Columns button:

Code
Address
Currency
Test
Invoice Date Field
Scheme
Referrals
Channel
Billing Email
Billing Company
Billing Address
Billing City
Billing Postal Code
Billing Country
Billing Telephone
Billing Account Code
Billing Customer Code
Reseller Tags
Band Tags
Destination
User
Band
Credit Limit
Credit Remaining
Credit Balance
Last Login Time
Created Date
Created Time
Last Booking Time
Last Booking Date
Last Activity Date
Last Activity Time
Allow Top-ups
Pay full amount by card
Bill to my account
Collect my commission as a deposit
Pay my wholesale rate by card
Pay later
Display Rates
Signup Referral
Pin
Creation Time

You may keep the shown search by Saved Searches button or use the Export button to download it.

You may also use Bulk Actions to Archive current agents, Toggle them Active or Admin. The Restore button gives you an option to restore recently archived agents.

To generate new and manage already existing reports, hit Generate Report button.

This allows you to Show the Total, Minimum, Maximum, Average or Count of:

Credit Limit
Credit Remaining
Credit Balance

By:

Name
Reseller
Active
Admin
Email
Last Login Time
Creation Date
Code
Address
Currency
Test
Invoice Date Field
Scheme
Referrals
Channel
Billing Email
Billing Company
Billing Address
Billing City
Billing Postal Code
Billing Country
Billing Telephone
Billing Account Code
Billing Customer Code
Reseller Tags
Band Tags
Destination
User
Band
Credit Limit
Credit Remaining
Credit Balance
Last Login Time
Created Date
Created Time
Last Booking Time
Last Booking Date
Last Activity Date
Last Activity Time
Allow Top-ups
Pay full amount by card
Bill to my account
Collect my commission as a deposit
Pay my wholesale rate by card
Pay later
Display Rates
Signup Referral
Pin
Creation Time

Note that if you click on particular agent you may update his information.



Bands

Bands are how Ventrata structures commissions for Resellers. You can edit the commission on the reseller itself, but an operation often has resellers numbering in the thousands. Because most will have the same commission structure, Ventrata operates with Bands.

See the article about Bands for more information.

Reclaims

This section shows an overview of your Reclaims with the following default columns:

Reseller
Amount
Invoice Status (Paid, Overdue, Confirmed, Draft, Un-invoiced)
Reference

You may show also Invoice columns by using the Show Columns button.

A reclaim is an adjustment for an invoice you can add or subtract from an invoice. Say you had to do a partial refund or got a chargeback and you want to deduct part of the reseller commission. You add a negative reclaim. When you refund a booking, and it is a voucher sale, you get the option to add to shift (if the shift hasn’t been reconciled). And you also get the option to compensate a reseller (as in, still give them a commission for that sale even though the customer complained). That compensation automatically creates a reclaim for the next invoice.

If you want to return to the default settings, click the Reset All Filters button located in the right top corner of the screen. If you want to keep the displayed search for later, you may use the Saved Searches button, which allows you to save the search, or use the Export button to download it.

To generate new and manage already existing reports, hit Generate Report button.

This allows you to Show the Total, Minimum, Maximum, Average or Count of:

Amount

By:

Reseller
Invoice Status
Reference

You may also edit existing or create a new reclaim with the + New Reclaim button with the following information:

Reference
Reseller
Test
Currency
Amount



Top-ups

This section shows an overview of your Top-ups. The idea is to allow for resellers whose credit limit has been hit to continue selling. Otherwise the reseller would not be able to sell on credit. Credit is when the reseller collects money with cash. You may find the following default columns here:

Reference
Status:

Complete - the payment is confirmed and no balance is due
Active - means its confirmed and in use
Paid - unconfirmed
Pending - the balance is due on a top-up

Reseller
Amount
Top-up Remaining

You may add new columns to a search, or remove current ones by using the Show Columns button:

Created Date
Created Time
Updated Date
Updated Time
Currency
Notes

If you want to return to the default settings, click the Reset All Filters button. If you want to keep the displayed search for later, you may use the Saved Searches button, which allows you to save the search, or use the Export button to download it.

To generate new and manage already existing reports, hit Generate Report button.

This allows you to Show the Total, Minimum, Maximum, Average or Count of:

Amount
Top-up Remaining

By:

Status
Reference
Reseller
Created Date
Created Time
Updated Date
Updated Time
Currency
Notes

You may also create new top-ups with the + New Top-up button with the following information:

Reference
Destination
Test
Reseller
Currency
Amount
Notes



Invoices

This section shows an overview of your Invoices to the resellers with he following default columns:

Status

Paid
Overdue - marked as confirmed, but not paid within the marked due date
Confirmed - after creating a draft and seeing that everything is ok, you confirm the invoice. It can then be sent to the reseller
Draft
Void
Un-invoiced

Reference - the unique number of the invoice
Reseller - a third-party selling your products
Destination - different cities or regions with different products within your account
Date Field - to invoice bookings within a specific date range. This can be travel date or booking date

Some resellers (usually wholesalers) want to be invoiced on the travel date, while the operation usually want to invoice hotels and concierges (commission) on the booking date)

Date From - the start date of the invoice
Date To - the end date of the invoice
Total - the total amount of the invoice
Balance - the outstanding amount to be paid

Note that all columns can easily be filtered by clicking on them. You may also add new columns to a search, or remove current ones by using the Show Columns button:

Reseller Channel
Reseller Manager
Positive Receivable
Negative Receivable
Reseller Tags
Due On
Currency
Sales Total
Credit
Sales Commision

If you want to return to the default settings, click the Reset All Filters button located in the right top corner of the screen. If you want to keep the displayed search for later, you may use the Saved Searches button, which allows you to save the search, or use the Export button to download it.

You can also click the checkbox on the left of the bookings themselves, and you can carry out Bulk Actions. On the invoices tab the bulk actions are:

Mark as Paid
Confirm
Un-Confirm
Bulk Bookings List
Void
Bulk Adjustments List

To generate new and manage already existing reports, hit Generate Report button.

This allows you to Show the Total, Minimum, Maximum, Average or Count of:

Sales Total - the total sales made by a reseller
Sales Commission - of a reseller
Credit - for when the reseller collects money with cash
Total - sales total - sales commission
Balance - the outstanding amount

By:

Status
Reference
Reseller
Destination
Reseller Channel
Reseller Manager
Positive Receivable - how much money a reseller owes you. This usually means that they charged the customer cash and are keeping the total plus the commission and owe you the retail - commission
Negative Receivable - how much money you owe a reseller. This usually means that the reseller charged the client through a payment processor and all the money, including the commission, is in your bank
Reseller Tags
Date Field
Date From
Date To
Due On - time limit for payment
Currency

To create a new invoice click the + New Invoice button, and add the following details:

Reference - a unique invoice number
Test - to show whether this is test invoice or not
Reseller
Date From
Date To
Due On
Currency
Positive Receivable
Negative Receivable
Date Field



If you click on particular invoice, you will see a tab with the appropriate products, bookings and payment details. You are able to Void or Edit the payment, Edit Invoice, see the Bookings, as well as Pay In, Pay Out, Email Invoice, download the Sales List, Print Invoice, Confirm or Void the Invoice or Add Comment.



See the Reseller Invoicing and Reporting article for more info about generating and managing invoices with your resellers.****
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