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Customers

This section is basically a databse containing contact information of all your customers. You may either create a new customer manually by + New Customer button, or just let the database save his details automatically after he creates a booking (it does not matter whetherhe does it by himself via web checkout or a seller does it on his behalf).

With all the information stored you may easily choose from existing customers when the same person is making the booking again, so you don't need to fill it over and over again. It's also useful for group bookings. Let's say you have a school that books each year for a field trip, normally 50 - 100 tickets.

This section consists of the following default columns:

Customer First Name
Customer Last Name
Customer Email
Customer Mobile
Orders - total number of orders of this particular customer
Sales - total amount of sales of this particular customer



Note that all columns can easily be filtered by clicking on them. You may also add new columns to a search, or remove current ones by using the Show Columns button.

If you want to return to the default settings, click the Reset All Filters button located in the right top corner of the screen. If you want to keep the displayed search for later, you may use the Saved Searches button, which allows you to save the search, or the Export button to download it. You may also archive rows with Bulk Actions and Restore them if needed.

To generate new and manage already existing reports, hit the Generate Report button.

This allows you to Show the Total, Minimum, Maximum, Average or Count of:

Orders
Sales

By:

Customer First Name
Cstomer Last Name
Customer Company
Customer Email
Customer Mobile
Customer Age
Customer Language
Customer Country
Customer Address
Customer Notes
Customer Full Name
Customer Contact

Note, that you may also select an option to Include Test Data to your report.

Gifts

In this section you can find an overview of your Gift Cards.

The default columns here are:

Customer
Reference
Status:

Confirmed
Redeemed
Balance Due
Cancelled
Pending
Expired

Amount
Credit Remaining
Source:

Terminals
Web Checkout
Backoffice
Direct API
Concierge
Sales Kiosk

Gift Date
Expiry Date



Note that all columns can easily be filtered by clicking on them. You may also add new columns to a search, or remove current ones by using the Show Columns button.

If you want to return to the default settings, click the Reset All Filters button located in the right top corner of the screen. If you want to keep the displayed search for later, you may use the Saved Searches button, which allows you to save the search, or the Export button to download it. You may also Change Expiry with Bulk Actions.

To generate and manage new or already existing reports, hit the Generate Report button.

This allows you to Show the Total, Minimum, Maximum, Average or Count of:

Order Balance
Gift Amount
Latitude
Longitude
Paid
Refunded
Disputed
Card Total
Cash Total
Other Total
Amount
Credit Remaining

By:

Order Reference
Terminal Sequence Token
Voucher
Voucher Code
Gift Code
Voucher Bill Gap
Channel
Order Destnation
Reseller
Reseller Code
Checkout
Reseller Destination
Reseller Manager
Reseller Band
Reseller Channel
Reseller Billing Account Code
Reseller Billing Customer Code
Reseller Billing City
Reseller Billing Address
Reseller Invoice Date Field
Reseller Tags
Reseller FX
Reseller Allow Top-ups
Supplier FX
Direct Sale
Referrer
Agent
Shift
Shift Seller
Shift Location
Seller
Seller Billing Account Code
User
Location
Location Area
Location Channel
Outlet
Email Receipt
Source
Settlement
Customer
Customer First Name
Customer Last Name
Customer Company
Customer Email
Customer Mobile
Customer Age
Customer Language
Customer Country
Customer Address
Customer Notes
Customer Full Name
Customer Contact
Imported
Test
IP Address
User Agent
Delivery Method
Currency
Transferred
Terminal
Gift Date
Gift Time
Redemption Date
Redemption Time
First Used Date
First Used Time
Expiry Date
Expiry Time
Reference
Message
Status

Importers

This section serves for importing data from another systems to Ventrata.

The default columns here are:

Name
Orders
Scheduled
Interval (Mins)
Running
Progress
Status
Error



You may add new columns to a search, or remove current ones by using the Show Columns button.

If you want to return to the default settings, click the Reset All Filters button located in the right top corner of the screen. If you want to keep the displayed search for later, you may use the Saved Searches button, which allows you to save the search, or the Export button to download it.

To generate and manage new or already existing reports, hit the Generate Report button.

This allows you to Show the Total, Minimum, Maximum, Average or Count

By:

Name
Status
Scheduled
Interval (Mins)
Last Run At
Next Run At
Running
Progress
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