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Printing Variables

Printing variables are used to customise your transaction, booking or ticket receipts. They allow you to insert specific information on the printed receipt, which can vary from case to case. You can see the list of current printing variable below. At the bottom you can see a matrix of usage of particular variables divided into Transactions, Individual and Group sections.


Supplier Details



(You can add the supplier logo)

{supplier.telephone} - the phone number set up in supplier settings: tx/ticket/group
{supplier.email} - the email address set up in supplier settings: tx/ticket/group
{supplier.address} - the supplier address up in supplier settings: tx/ticket/group
{supplier.name} - identifies the supplier account and destination


Booking Details



{booking.code} - for imported booking codes: tx/ticket/group
{booking.commission} - shows the commision on a booking
{booking.created_at} - shows when the booking was created in dd/mm/yyyy format tx/ticket/group
{booking.created_at_dow} - shows the day of the week of booking creation tx/ticket/group
{booking.created_at_time} - shows the time of booking creation tx/ticket/group
{booking.date} - the travel time ticket/group
{booking.pickup_time} - pickup time (for bookings with pickups) ticket/group
{booking.pickup_requested} - if the customer requested a pickup
{booking.reference} - Ventrata generated unique identifier for the booking
{booking.supplier_reference} - Ventrata generated unique identifier for the booking supplier
{booking.reseller_reference} - Ventrata generated unique identifier for the booking reseller
{booking.status} - status of the booking in Ventrata
{booking.size} - for one ticket per booking, it will print how many adults, children, etc
{booking.tax} - if the tax rate is set on the product, it will print the tax added
{booking.tickets} - for one ticket per booking
{booking.tiers} - identifies the ticket tier
{booking.package} - the name of the package that was booked
{booking.package_option} - the name of the option of package that was booked
{booking.primary} - tells you whether it is the primary product (the first one that was added) in an order (yes / no)
{booking.pass} - if the product is inside a pass this returns the reference of the pass
{booking.total} - the total price for a booking
{booking.total_no_tax} - shows booking total without tax applied
{booking.cost} - shows the cost of the booking
{booking.margin} - shows the marfin on a booking
{booking.card_total} - shows total value according to used payment form
{booking.cash_total} - shows total value according to used payment form
{booking.voucher_total} - shows total value according to used payment form
{booking.other_total} - shows total value according to used payment form
{booking.public_notes} - notes added by concierge / reseller agents when booking on behalf of a client (eg a vegetarian option for lunch)
{booking.private_notes} - private notes added by concierge / reseller agents
{booking.pickup_notes} - notes regarding pickup
{booking.notices} - shows booking notices (set in a dashboard)
{booking.redeemed_at} - shows the date of redemption in the dd/mm/yyyy format
{booking.redeemed_at_dow} - shows which day of the week was booking redeemed
{booking.redeemed_at_time} - shows the time of redemption
{booking.discount} - shows discount on a booking
{booking.charity_roundup} - shows the charity roundup
{booking.meeting_point} - shows the meeting point
{booking.meeting_time} - shows the meeting time
{booking.valid_until_date} - valid until a date
{booking.valid_from_date} - valid from a date
{booking.valid_until_time} - valid until which time
{booking.valid_from_time} - valid from which time
{booking.valid_until_dow} - valid until a day of a week
{booking.valid_from_dow} - valid from a day of a week
{booking.updated_at} - shows when the booking was updated in dd/mm/yyyy format
{booking.cancelled_at} - shows when the booking was cancelled in dd/mm/yyyy format
{booking.not_redeemed_warning} - this should only come up on tickets, so that the drivers/sellers know that they shouldn’t accept anyone boarding with this ticket as it needs to be firstly redeemed or it may be a discarded redeemed ticket and the ticket has already been redeemed.
{booking.expires_on} - indicates when the booking expires
{booking.upgrades} - shows booking upgrades
{booking.purchases} - shows booking purchases
{booking.resource_allocations} - shows resource allocations
{booking.duration} - duration of the booking taken from product details
{booking.meeting_point_coordinates} - latitude and longitude of the meeting point
{booking.pdf_url} - voucher URL
{booking.pkpass_url}
{product.operator_mobile} - phone number of the operator
{booking.tour_group} - shows the Tour Group set up on the product
{booking.opening_hours} - opening hours of the product
{booking.dropoff_time} - shows the dropoff time set up in product details
{booking.units} - shows the list of booked units
{booking.open_dated} - shows whether the booking is open dated or not
{booking.valid_from} - shows the date since when the booking is valid
{booking.active_from_iso8601} - shows the the date since when the booking is valid in YYYY-MM-DD format
{booking.active_to_iso8601} - shows the the date when the booking expires in YYYY-MM-DD format


Customer



{customer.full_name} - the name and surname of customer
{customer.first_name} - the first name of customer
{customer.last_name} - the last name of customer
{customer.email} - the email address of customer
{customer.mobile} - the phone number of customer
{customer.company} - the company of customer
{customer.notes} - the notes of customer
{customer.language} - the language of customer
{customer.country} - the country of customer
{customer.address} - the address of customer
{customer.postal_code} - shows the postal code of the customer
{customer.tax_id} - shows customer’s tax ID
{customer.tax_office} - shows the customer tax office


Pickups



{dropoff.name} - name of the dropoff
{dropoff.instructions} - instructions for a dropoff
{pickup.name} - name of the pickup
{pickup.address} - address of a pickup
{pickup.directions} - directions of a pickup
{hotel.name} - the hotel pickup name


Product



(You can add a product logo)

{product.name} - product name
{product.code} - product code
{product.caption} - a short one sentence marketing caption (editable on a product)
{product.description} - a short one paragraph description (editable on a product)
{product.destination} - destination to which product belongs to
{product.inclusions} - product inclusions
{option.name} - option name
{option.description} - Option descriptions are set when editing options. This can be edited in Options
{option.code} - code of the option
{option.language} - language of the option
{option.meeting_point} - meeting point of the option
{option.meeting_time} - meeting time of the option
{product.booking_terms} - booking terms of the product (editable on a product)
{product.usage_instructions} - short instructions. This can be edited in Options
{product.redemption_instructions} -redemption instructions (editable on a product)
{product.meeting_point} - meeting point of the product
{product.meeting_time} - meeting time of the product
{tour.time} - the time of the tour
{tour.meeting_point} - meeting point of the tour
{tour.meeting_time} - meeting time of the tour
{product.supplier_company} - the supplier name
{product.supplier_contact} - the supplier contact
{product.supplier_email} - the supplier email
{product.supplier_address} - the supplier address
{product.operator_company} - the operator name
{product.operator_contact} - the operator contact
{product.operator_email} - the operator email
{product.operator_address} - the operator address
{product.cancellation_policy} - the cancellation policy of the product. This can be edited in Options
{combination.product} - if the product was purchased with a combination, the name the other product it was purchased with
{combination.discount} - indicates the discount used for a product in combination
{promotion.name} - shows the name of used promotion
{promotion.code} - shows the code of a promotion
{promotion.discount} - shows the dicounted value


Item



{item.name} - item name
{item.code} - item code
{item.destination} - item destination
{item.description} - item description
{item.category} - item category
{item.tax_label} - item tax label
{item.tax_rate} - item tax rate


Ticket



{ticket.code} - for assigned imported barcodes
{ticket.price} - the price per ticket
{ticket.cost} - the cost per ticket
{ticket.margin} - the margin per ticket
{ticket.price_no_tax} - the price per ticket without tax
{ticket.total} - the total price per ticket
{ticket.total_no_tax} - the total price per ticket without tax
{ticket.tax} - tax per ticket
{ticket.card_total} - how much was paid by card per ticket
{ticket.cash_total} - how much was paid in cash per ticket
{ticket.voucher_total} - how much was paid by voucher per ticket
{ticket.other_total} - how much was paid by "other" method of payment per ticket
{ticket.reference} - a Ventrata generated identifier for the ticket
{ticket.commision} - shows sales commision on a ticket
{ticket.discount} - shows discount on a ticket
{ticket.tier} - ticket type (overwrites with name given)
{ticket.date} - shows the travel date of a ticket
{ticket.upgrades} - if a product has associated upgrades and it has been upgraded, this will print details of the upgrade
{ticket.valid_from_dow} - valid from a day of the week (eg Monday)
{ticket.valid_from_time} - valid from which time
{ticket.valid_from_date} - valid from which date
{ticket.valid_until_dow} - valid until a day of the week (eg Wednesday)
{ticket.valid_until_date} - valid until a date
{ticket.valid_until_time} - valid until a tme
{ticket.updated_at} - shows in the date in dd/mm/yyyy format
{ticket.created_at} - shows in the date in dd/mm/yyyy format
{ticket.size} - number of pax
{ticket.tickets} - shows tier labels of product in booking
{ticket.not_redeemed_warning} - so that the drivers/sellers know that they shouldn’t accept anyone boarding with this ticket as it needs to be firstly redeemed or it may be a discarded redeemed ticket and the ticket has already been redeemed
{ticket.unit} - shows the unit associated with the ticket
{ticket.question_answers} - shows answer for question associated to the ticket


Order



{order.code} - for imported orders
{order.balance} - shows outstanding balance of an order
{order.currency} - shows order currency
{order.created_at} - time an order was created
{order.reference} - a Ventrata generated identifier for the order
{order.source} - the source the order was created from (eg web, concierge, terminal, etc)
{order.total} - the total order
{order.test} - shows whether it's test order
{order.tax} - shows tax related to order
{order.surcharge} - shows surcharge fee
{order.paid} - shows how much was paid for an order
{order.latitude} - coordinates of where the order was made on street
{order.longitude} - coordinates of where the order was made on street
{order.ip_address} - shows IP adress when booking via web
{order.user_agent} - shows client's browser
{order.created_at} - shows the date in dd/mm/yyyy format
{order.confimred_at} - shows the date in dd/mm/yyyy format
{order.cancelled_at} - shows the date in dd/mm/yyyy format
{order.voucher_code} - shows the voucher code used to purchase the order
{order.shift_sequence} - shows the sequence of the shift where the order was created


Gift



{gift.amount} - the actual value of a gift voucher
{gift.code} - gift reference
{gift.message} - message from the purchaser
{recipient.full_name} - to whom is the gift voucher addressed to
{customer.full_name} - purchaser of the gift voucher
{gift.reference} - shows the reference number of the gift voucher
{gift.instructions} - shows the instructions associated with the gift voucher
{gift.expires_at} - shows the date when gift voucher expires
{recipient.first_name} - shows first name of the gift voucher recipient
{recipient.last_name} - shows last name of the gift voucher recipient
{recipient.email - shows email of the gift voucher recipient
{recipient.mobile} - shows phone number of the gift voucher recipient
{recipient.language} - shows language of the gift voucher recipient
{'recipient.country} - shows country of the gift voucher recipient
{recipient.address} - shows address of the gift voucher recipient


Seller



{seller.name} - the name of seller (for direct sales)
{user.name} - the name of the Ventrata user (for backoffice sales)
{terminal.name} - name of terminal
{location.name} - name of seller's location
{shift.date} - date of shift
{shift.started_at} - when the shift started
{shift.ended_at} - when the shift ended


Reseller



{reseller.name} - the reseller name
{reseller.code} - the reseller code
{reseller.band} - band assigned to a reseller
{reseller.address} - address of a reseller
{reseller.directions} - directions of a reseller
{agent.name} - the name of the concierge agent (for reseller sales)
{location.name} - the reseller outlet name
{voucher.tier} - the ticket tier specified on a voucher
{voucher.unit} - shows the ticket unit associated with the reseller voucher
{voucher.quantity} - the number of tickets specified on a voucher
{outlet.name} - the reseller sub brand
{agent.name} - shows the name of the reseller’s agent associated with the booking


Purchase



{purchase.reference} - reference number of a purchase
{purchase.total} - total price of a purchase
{purchase.total_no_tax} - price of a purchase without tax
{purchase.tax} - tax of a purchase
{purchase.updated_at} the time the purchase was updated
{purchase.created_at} - the time the purchase was created
{purchase.quantity} - count of purchases


Other



{checkout.name} - the name of the web checkout

Big Text will print a larger font size (so it stands out more)
You can add images, such as discount badges to be presented or sponsor logos, like Calem
Barcodes come in both QR and 2D forms
Split text will format left-justified column text and an adjacent right-justified column of text
When adding a map, enter an address and it will print a picture of a map with a pin showing a location. This can be added to online or reseller's vouchers and tickets (eg the location to redeem voucher)


Updated on: 07/07/2023

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