How to Activate a Device in Terminal Mode
The Ventrata app enables you to sell and collect tickets for your products on selected hardware devices. By activating the terminal it is linked to, your Ventrata account synchronises your activities from the terminal with the Ventrata Dashboard.
When the Ventrata mobile app is first installed on a phone or payment terminal, you must perform the device activation process. Once activated, new versions of the app will activate the device automatically.
Open your preferred browser and enter the Ventrata dashboard.
Go to Ticket Terminals > Terminals in the navigation bar.
If you use Destinations, select the destination for which you want to add the new terminal.
Learn more about Destinations here.
Press the + New Terminal button.
Enter terminal 'Name'.
Enter 'Serial Number' if available.
If you are using a terminal device, you can find the Serial Number on the back of the device (copy the number following S/N). If you are using a phone, go to Settings > About phone or Android / System Settings > General > About for iOS.
Select 'Gateway'.
Select the configs of all peripheral devices such as printers, scanners, routers, etc. connected to the terminal.
Select the Terminals mode.
Press the Create Terminal button.
Go to Ticket Terminals > Sellers in the navigation bar.
Press the + New Seller button.
Enter seller 'Name'.
You will notice that an autogenerated PIN number is displayed by the seller name. You may change this to a number not yet used by another seller.
Select Seller.
The 'Destination' field will auto-populate with the destination selected at the terminal creation. You can change the seller's destination any time.
Enter the seller's 'Mobile' number (optional).
Enter the seller's 'Email' address (optional).
Press the Create Seller button.
Open the Ventrata app on the terminal.
At the same time, go Ticket Terminals > Terminals in the dashboard.
Select your terminal and keep the Update Terminal window open on your screen.
On the Activation page of the app, type the activation code displayed at the top of the terminal details.
Then, back in your browser, go to Ticket Terminals > Sellers.
Select your seller and keep the Update Seller window open on your screen.
On the Login page of the app, type the Pin code from the seller details.
The terminal is activated and the seller is logged in.
When the Ventrata mobile app is first installed on a phone or payment terminal, you must perform the device activation process. Once activated, new versions of the app will activate the device automatically.
Create New Terminal
Open your preferred browser and enter the Ventrata dashboard.
Go to Ticket Terminals > Terminals in the navigation bar.
If you use Destinations, select the destination for which you want to add the new terminal.
Learn more about Destinations here.
Press the + New Terminal button.
Enter terminal 'Name'.
Enter 'Serial Number' if available.
If you are using a terminal device, you can find the Serial Number on the back of the device (copy the number following S/N). If you are using a phone, go to Settings > About phone or Android / System Settings > General > About for iOS.
Select 'Gateway'.
Select the configs of all peripheral devices such as printers, scanners, routers, etc. connected to the terminal.
Select the Terminals mode.
Press the Create Terminal button.
Create Seller
Go to Ticket Terminals > Sellers in the navigation bar.
Press the + New Seller button.
Enter seller 'Name'.
You will notice that an autogenerated PIN number is displayed by the seller name. You may change this to a number not yet used by another seller.
Select Seller.
The 'Destination' field will auto-populate with the destination selected at the terminal creation. You can change the seller's destination any time.
Enter the seller's 'Mobile' number (optional).
Enter the seller's 'Email' address (optional).
Press the Create Seller button.
Activate Terminal
Open the Ventrata app on the terminal.
At the same time, go Ticket Terminals > Terminals in the dashboard.
Select your terminal and keep the Update Terminal window open on your screen.
On the Activation page of the app, type the activation code displayed at the top of the terminal details.
Then, back in your browser, go to Ticket Terminals > Sellers.
Select your seller and keep the Update Seller window open on your screen.
On the Login page of the app, type the Pin code from the seller details.
The terminal is activated and the seller is logged in.
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Updated on: 13/12/2023
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