Articles on: Connectivity

Civitatis Reseller Connection

How to connect Civitatis reseller to Ventrata via API and what can this connection do?

About Civitatis
Connection Capabilities
Becoming Civitatis Supplier
Setting up the Connection
Mapping Products
Frequently Asked Questions

About Civitatis



Connection Capabilities



📅 Live Availability



🏷️ Live Pricing



🎟️ Booking



Becoming Civitatis Supplier




Setting up the Connection


Create Civitatis Reseller in Ventrata. If you haven't yet, create Civitatis as a Reseller and configure it's settings (band, commission, products, etc.).
Create a Connection in Ventrata. In your Ventrata Dashboard, go to Connections > Connections, then click + New Connection and select Civitatis from the list of available options. Set the connection Name, link the Reseller created in Step 1, and click Create Connection. If necessary, you may also whitelist/blacklist destinations or products you wish this connection to have access to.

Mapping Products



Share Mapping Information with Civitatis. In your Ventrata Dashboard, go to Connections > Connections, then select your Civitatis connection from the list of created connections (see section above). The connection page will display the API Key as well as the list of products you have made available to Civitatis (based on reseller, reseller band and connection settings) with their IDs. Contact your Civitatis account manager requesting to have your products connected to "Ventrata OCTO", providing them with your API Key as well as the List of Products with their Product and Option IDs (as shown on the page). If needed, you can download the list of products as a CSV file by clicking Export.

Frequently Asked Questions



Why can I not find the product on the dropdown when mapping?

Make sure the product is whitelisted for the Connection, Reseller and/or Reseller Band linked to it, and check if the Product is made available to Direct API channel.

Updated on: 19/12/2023

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