Articles on: Walkthroughs

How to Use Custom Brands

Brands



Managing more than one brand in your portfolio is now even easier. If you have a number of brands that you need to manage, you no longer have to manually input them for each supplier or destination. Brands have been moved to their own dedicated section with a single drop-down menu allowing you to assign a brand to each portal and checkout.

All customer facing communications will now have the selected brand assigned to the checkout or portal that sold the ticket, with non-branded checkouts defaulting to the destination/supplier brand.

These changes are designed to save you time and ensure your brands are represented correctly.

To implement these changes, follow these steps:

Go to Products > Brands.
Products - Brands
Press the + New Brand button.
Brands - + New Brand
Fill in the 'Name'. This is the Brand name.
Brand Name
Fill in the contact details. These relate to brand owner details.
Supplier Contact Details
Set up the colour scheme of the Brand:
Color - prices, Add to cart button, number of passengers, etc. will be displayed in this colour
Secondary color - secondary web elements, like the More info button, will be displayed in this colour
Background color
Brand Colours
Upload Brand images:
Favicon - displayed on the browser tab
Logo - brand logo used in emails and customer-facing communication
Checkout logo - brand logo, displayed in the header of the checkout website
Brand Logos
Press the Create Brand button.
Create Brand

You can create multiple brands this way and apply them to:

Supplier Settings
Destinations
Web Checkouts
Sales Portals


Apply Custom Brand to Supplier



Go to Supplier Settings.
Supplier Settings
Press the Edit Details button.
Edit Details
Scroll down the window to the Brand section.
Brand
Select the brand you want to associate with the brand owner.
Press the Update Supplier button.
Update Supplier


Apply Custom Brand to Destination



Go to Products > Destinations.
Learn more about Destinations here.
Products - Destinations
Select an existing destination.
On the details page, press the Edit details button.
Edit Details
Scroll down the window to the Brand section.
Brand
Select the brand you want to associate with the selected destination.
Press the Update Destination button.
Update Destination

The supplier's brand will be applied to destinations with no Brands applied at Destination level.


Apply Custom Brand to Web Checkout



Go to Web Checkout > Checkouts.
Learn more about Web Checkouts here.
Web Checkouts - Checkouts
Select an existing checkout.
On the details page, press the Edit details button.
Edit Details
Scroll down the window to the Brand section.
Brand
Select the brand you want to associate with the current web checkout.
Press the Update Checkout button.
Update Checkout


Apply Custom Brand to Sales Portals



Go to Resellers > Portals.
Learn more about Portals here.
Resellers - Portals
Select an existing portal.
Select the brand you want to associate with the selected Sales Portal.
Brand
Press the Update Portal button.
Update Portal

Updated on: 08/12/2023

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