How to Create Tickets
On the Product Level you have the option to create tickets, or units, that customers can buy to attend your attraction.
In your Ventrata dashboard, go to Products > Products.
Select an existing product.
Go to the Tickets tab.
Press the + NEW UNIT button.
Enter unit name, for example, adult, child, etc.
Enter description. This can be additional information, such as ID or height requirements.
Enter a code or unique identifier.
Select how many passengers the unit stands for.
Select the ticket tier from the drop-down menu.
Tick the checkbox to use custom barcodes.
If custom barcodes are enabled, the 'Allow Voucher' on the product detail must be disabled. For more information, check our article Barcodes.
Tick the checkbox if an ID is required.
This will only permit scanning the ticket on an attended scanner and the seller will check the ID.
Enter the minimum and maximum number of units per booking.
If the minimum quantity is 2, each booking must be made with at least 2 tickets with this unit. Conversely, if the maximum number is 10, no booking can contain more than 10 tickets with this unit.
Enter the minimum and maximum age the passengers must have to be able to redeem their tickets.
Assign a tax rate to the ticket if applicable.
From the drop-down field, select whether a passenger with this ticket must be accompanied by someone.
Any booking that contains this ticket will require another ticket with the tier selected in the 'Accompanied By' field.
Select the channels where this ticket is available for sale.
Press the Create Unit button.
Press the three lines on the left next to the unit to reorder units.
The order on the Tickets tab determines the order of units on the sales channels.
Create a New Ticket
In your Ventrata dashboard, go to Products > Products.
Select an existing product.
Go to the Tickets tab.
Press the + NEW UNIT button.
Enter unit name, for example, adult, child, etc.
Enter description. This can be additional information, such as ID or height requirements.
Enter a code or unique identifier.
Select how many passengers the unit stands for.
Select the ticket tier from the drop-down menu.
Tick the checkbox to use custom barcodes.
If custom barcodes are enabled, the 'Allow Voucher' on the product detail must be disabled. For more information, check our article Barcodes.
Tick the checkbox if an ID is required.
This will only permit scanning the ticket on an attended scanner and the seller will check the ID.
Enter the minimum and maximum number of units per booking.
If the minimum quantity is 2, each booking must be made with at least 2 tickets with this unit. Conversely, if the maximum number is 10, no booking can contain more than 10 tickets with this unit.
Enter the minimum and maximum age the passengers must have to be able to redeem their tickets.
Assign a tax rate to the ticket if applicable.
From the drop-down field, select whether a passenger with this ticket must be accompanied by someone.
Any booking that contains this ticket will require another ticket with the tier selected in the 'Accompanied By' field.
Select the channels where this ticket is available for sale.
Press the Create Unit button.
Press the three lines on the left next to the unit to reorder units.
The order on the Tickets tab determines the order of units on the sales channels.
NEXT: Product Level
Updated on: 29/03/2024
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