Articles on: Walkthroughs

How to Create Tours

Tours allow you to create a schedule of tour times throughout a given day when customers can visit your attraction. There are two methods to create tours:

Individual Tours
Bulk Tours


Create an Individual Tour



In your Ventrata dashboard, go to Products > Products.

Products - Products

Select an existing product.
Go to the Tours tab.
Press the + NEW TOUR button.

+ New Tour

Enter tour start time.

Tour Time

Enter a unique name or identifier for the tour.

This can be, for example, a flight number.

Code

Press the + ADD DATE RANGE button to enter a start and end date for the tour.

If you leave the fields empty, the tour is always available.

Starts On & Ends On

Select a route for the tour as appropriate.

Create routes for this destination.

Tick the 'Pickup Available' checkbox to allow the selection of a pickup point during booking.

Create pickups for this destination.

Routes & Pickup Available

Select a pickup which is preselected for the customer during booking.
If the tour offers dropoffs, tick the 'Dropoff Available' checkbox.

Create dropoffs.

Default Pickup & Dropoff Available

Select which sources can offer the tour.

Available On

Enter the name of a meeting point if applicable.
Enter the latitude and longitude of the meeting point.
Enter a meeting time.

Meeting Point

Press the Create Tour button.

Create Tour


Create Tours in Bulk



This process allows you to create tours in regular intervals in a predefined time range.

In your Ventrata dashboard, go to Products > Products.

Products - Products

Select an existing product.
Go the Tours tab.
Press the + BULK NEW TOUR button.

+ Bulk New Tour

Enter the start time of the first tour in the 'From' field.
Enter the start time of the last tour in the 'To' field.
Enter an interval (in minutes) at which the tour times begin.

EXAMPLE: Set the 'From' time to 9:00 and 'To' time to 13:00 and set the interval to 'Every' 60 minutes. This setup yields 5 tours, starting every hour (9am, 10am, 11am, 12pm and 1pm).

Make sure to account enough time for change of staff, cleanup and other logistical challenges as appropriate.

Tour Interval

Enter how many minutes before the tour begins customers should assemble at the meeting point.

Meeting Time Notice

Press the + ADD DATE RANGE button to enter a start and end date for the tour.

If you leave the fields empty, the tour is always available.

Starts On & Ends On

Select a route for the tour if applicable.

Create routes for this destination.

Tick the 'Pickup Available' checkbox to allow the selection of a pickup point during booking.

Create pickups for this destination.

Routes & Pickup Available

Select a pickup which is preselected for the customer during booking.
If the tour offers dropoff, tick the 'Dropoff Available' checkbox.

Create dropoffs.

Default Pickup & Dropoff Available

Select which sources can offer the tour.

Available On

Enter the name of a meeting point if applicable.
Enter the latitude and longitude of the meeting point.

Meeting Point

Press the Create Tour button.

Create Tour


NEXT: Tour Groups

Updated on: 29/03/2024

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