Manuals

• Tracking Manual

  Find out how tracking works with the New Web Checkout and which events Ventrata sends.Few readers

• VivaWallet Payment Gateway

  Various errors and solutions for VivaWallet payment gateway.Few readers

• How to Provide a Checkout Widget to Resellers / Referrer

  Update Data-Config Using this method will require you to have access to the data-config. In your Ventrata dashboard, go to Resellers Resellers Select the reseller which should have access to your checkout widget. Resellers Resellers Click on the desired reseller On the Reseller detail, copy the value in the WEB REFERRERS field.Few readers

• Waitlists

  Waitlist, queue, notification, advance, bookingFew readers

• Per-Booking Pricing

  One price for the entire booking.Few readers

• Multi-Booking

  How to Enable Multi-Booking Add multi-booking: true to the data-config attribute, for example:Few readers

• Quote

  Save for later, Pay later, Allow QuotesFew readers

• Multi-Date Package

  Multi-date packages are products, which contain (include) multiple products (includes), the travel dates of which can be several days apart. This provides added flexibility to customers planning their journey across multiple days in advance and to operators, who can now configure flows to cater to a variety of customer demands. Create Multi-Date Package Product In your Ventrata dashboard, go to Product Products. Products - Products (https://storage.crisp.chat/users/helpdesk/wFew readers

• How to set up Terms and Conditions

  Where can you set up Terms and Conditions? Booking Terms and Cancellation Policy How do they work? When text is inserted into the field in dashboard, a notice will be displayed after the conditions have been selected during checkout. Booking Terms and Conditions on Checkout (https://stoFew readers

• Implementation Guide

  Learn about the New Checkout Widget from Ventrata, discover its features and how to implement it...Some readers

Troubleshooting

• Error: The ProductID was missing or invalid

  This is a rather generic error and can mean a few things. This article will provide the things that could be causing this error. How to Fix Check that the data-config in your HTML code if contains productID and not productid. Check that you are using the correct productID . Check that the product is enabled for that checkout and that there are not any blacklists.Few readers

• Validation Failed: Bookings [0] pickup can't be blank

  Error regarding Pickup Required and how to fix itFew readers

• Vivawallet - Wordpress Error: Redirect to the wrong page

  If you are using Vivawallet payment gateway in combination with Wordpress, it is possible that after completing the order you will be redirected to the search page, 404, etc. The problem is that Wordpress uses the query parameter s to search .com/?s=helloworld . Vivawallet uses also the s parameter but for the order code as the default value. So in this state there is a problem and Wordpress thinks we want to search for the order number on the page. SolutionFew readers

• VivaWallet Error: Validation failed: PersonsValidateCurrencyFailedCurrencyNotFound: Person does not support currency

  Error - Person does not Support Currency in Problem SolutionFew readers

• VivaWallet Error: Access Denied

  Access Denied Problem ReasonFew readers

• Adyen Payment Gate Failure

  Adyen redirects to a failed page or the adyen page does not load and infinity loading will occur.Few readers

• VivaWallet Error: Transaction Details: Your Payment was Successful

  Transaction Details: Your Payment was Successful After payment, vivawallet will not redirect you to your page, but you will stay on the vivawallet success page. You need to set the correct success and failure URLs in your vivawallet account. Solution You need to set up the correct redirect paths in VW account.Few readers

• VivaWallet Error: Order with code 0 not found

  OrdersOrderCodeNotFound: Order with Code 0 was not Found Problem Order with code 0 was not found Solution Go to Supplier Settings >Few readers

• Where are HTML tags supported?

  Places where HTML tags are translated.Few readers

• PayPal as a Secondary Payment Gate in Adyen

  Please follow the guidelines provided by Adyen.Few readers

• Old vs New Checkout

  In this article, we will take a look at the main design differences between the old and new web checkout, so that there is no confusion between the two, as well as the differences in the initialisation codes between the two. Difference how the code looks like for checkout New web checkout codeFew readers