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Ledgers

Ledgers are accounting books or records that systematically track and summarise financial transactions of a business. Ledgers ensure the accuracy and integrity of a company's financial records and facilitate analysis, decision-making, and compliance with regulatory requirements.

In Ventrata, ledger entries are created based on bookings in the Bookings table. Each time a transaction is made in any of the bookings, a new ledger entry is created by the system. Access Ledgers from the Transactions tab in the navigation.

For the Ledger system to work properly, create ledger codes, alphanumeric identifiers used in accounting to categorise transactions and financial activities.

Ledgers



Transactions - Ledgers

Default Columns



Description - a description of the ledger entry; consists of the product name, option and tier in case of products
Sale Type - indicates the type of sale that triggered a transaction, either during booking or as an update to a booking

Sales TypeDescription
Standalonepurchase of tickets for a standalone product
Packagepurchase of tickets for a package product
Optionpurchase of tickets for an option of a product
Item Purchasepurchase of an item, such as snacks or souvenirs that can be purchased separately from a booking
Gift Voucherpurchase of a gift voucher
Extra Upgradepurchase of an extra as part of a booking
Manual Entry an entry in the ledger table was made by using the + New Ledger button in the action bar

Date - the day and date the entry was made
Deferred - indicates whether the transaction from a booking can be recognised as revenue, typically based on the travel date

Deferred revenue ( Deferred: YES ) means that the travel date has not yet occurred and any income from this booking cannot be recognised as revenue yet. Undeferred revenue ( Deferred: NO ) means that the travel date has passed and the booking is marked either 'Redeemed' or 'No-show' and any income from the booking can be recognised as revenue.

Price - the price per ticket
Quantity - the number of tickets purchased

A positive number indicates that an entry with a certain quantity has been added to the ledger. When moving an entry from the deferred to the undeferred state, an identical line to the deferred line is added with negative quantity and total to balance the ledger account. This is done to keep track of all movement in the ledger table.

Total - the total price of the booking
Cashflow Total - shows the total amount of monies exchanged in the transaction
Balance Total - shows the balance of the transaction

Columns can be easily filtered by pressing the arrow next to the column title.

Actions



The action bar between the navigation bar and the ledgers table enables you to perform a number of additional functions.

Action Bar

Search bar - filter the ledger table using any parameter from the available columns, see Generate Report below
Keep Filter - when using search, tick the checkbox to make the column filters available
Saved Searches - press Saved Searches> Save Current Search to save your current search parameters and filtered columns, or Saved Searches > Manage Searches to edit or delete existing searches

To learn more about saved searches, read our article Working with Saved Searches.

+ New Ledger - create a manual ledger entry
Reset All Filters - appears when a filter was used; press to reset filters to their default states
Bulk Actions - select one or multiple entries and press to apply an action on your selection; options include

Bulk ActionDescription
Summary Report generate a summary of the transaction divided into ledger accounts based on your ledger code rules; you can download the report in xlsx format and subsequently upload it to your ERP system
Recreate Ledgers when ledger rules are changed, selected entries are re-created with the new ledger codes
WARNING: Once live, please contact your Customer Success Specialist before re-creating ledger codes.


Show Columns - press to add new columns, or remove existing ones from your current view

The list of columns which can be added is listed at the end of this article, under Generate Report.

Export - export the ledgers table in CSV, Excel or SQL format
Generate Report - create charts and reports to analyse data from the ledgers table

To learn more about reports, read our article Working with Charts and Reports.

'Show' VariableDescription
Quantitythe number of tickets purchased
PAXthe number of passengers regardless of ticket type (tier)
Net PAXthe number of tickets
Net PAX Totalthe number of tickets multiplied by the number of ledger entries with the same number
Revenuethe amount of earnings from the sale of a single ticket
Revenue Totalthe amount of earning from the sale of a booking
Gross Revenuethe amount of earnings before any deductions from the sale of a single ticket
Gross Revenue Totalthe amount of earnings before any deductions from the sale of a booking
Cashflow Totalshows the total amount of monies exchanged in the transaction
Receivablethe amount that you make from the sale or owe for the sale of a single ticket; a positive amount means that a reseller owes you and a negative amount means that you are meant to pay the reseller
Receivable Totalthe amount that you make from the sale or owe for the sale of a booking; a positive amount means that a reseller owes you and a negative amount means that you are meant to pay the reseller
Discountif a promotion was applied, the value of the discount shown per ticket
Discount Totalif a promotion was applied, the value of the discount shown for the booking
Adjustmentthe amount by which the total of a ticket was changed
Adjustment Totalthe amount by which the total of an order was changed
Commissionthe reseller's cut from the sale of a single ticket
Commission Totalthe reseller's cut from making a booking
Commission Adjustmentthe amount by which the reseller's commission is affected after a price adjustment was applied, the value is shown per ticket
Commission Adjustment Totalthe amount by which the reseller's commission is affected after a price adjustment was applied, the value is shown per booking
Pricethe price per ticket
Totalthe total price of a booking
Commissionthe reseller's cut from the sale of a single ticket; you pay commission to a reseller for selling your products
Commission Totalthe reseller's cut from making a booking; you pay commission to a reseller for selling your products
Wholesalethe set price of a product; resellers buy your product at a set price (wholesale), and you are contractually bound to keep the price unchanged for a certain length of time; the value is shown per ticket
Wholesale Totalthe set price of a product; resellers buy your product at a set price (wholesale), and you are contractually bound to keep the price unchanged for a certain length of time; the value is shown per booking
Costthe amount of costs associated with a booking (for example, the purchase of 3rd party products), the value is shown per ticket
Cost Totalthe amount of costs associated with a booking (for example, the purchase of 3rd party products)
Taxthe value amount of the tax percentage out of the total paid by the customer, the value is shown per ticket
Tax Totalthe value amount of the tax percentage out of the total paid by the customer, the value is shown per booking
Net Taxthe value amount of the tax percentage applied to the total product price (if direct sale) or after commission is deducted from the total (if sold by a reseller); if a product which sells for $100 has 10% tax, and a reseller makes 20% commission on any sale, then net tax is $100 (total)- $20 (20% commission) = $80 -> 10% of 80 = $8 and tax 10% of $100 = $10. For direct sale net tax and tax are the same amount as there is no commission. The value is shown per ticket.
Net Tax Totalthe value amount of the tax percentage applied to the total product price (if direct sale) or after commission is deducted from the total (if sold by a reseller); if a product which sells for $100 has 10% tax, and a reseller makes 20% commission on any sale, then net tax is $100 (total)- $20 (20% commission) = $80 -> 10% of 80 = $8 and tax 10% of $100 = $10. For direct sale net tax and tax are the same amount as there is no commission. The value is shown per booking.
Marginthe amount of your clean earnings per ticket; the formula is as follows: margin = total - cost - commission - payment_fees - net_tax
Margin Totalthe amount of your clean earnings per booking; the formula is as follows: margin = total - cost - commission - payment_fees - net_tax
Seller Commissionthe seller's cut from the sale of each ticket; you can pay commission to your sellers for selling products
Seller Commission Totalthe seller's cut from a booking; you can pay commission to your sellers for selling products
Balance Totalshows the total balance of the transaction
Surcharge Totalthe amount added to the total, like a booking fee
Payment Fees Totalthe total amount charged for using certain payment providers
Card Totalthe total amount paid by card
Cash Totalthe total amount paid by cash
Other Totalthe total amount paid by other means
Gift Totalthe total amount paid by a gift card
Voucher Totalthe total amount paid by a reseller voucher
Balance Transfer Totalthe total value of balance transfers
Paid Totalthe total amount paid by the customer
Refunded Totalthe total amount given back to the customer, for example, because their booking was cancelled, or they paid more than the price of the booking
Disputed Totalthe total amount of a credit card payment disputed by the customer

and order your results by one or more of the following variables:

Selecting more than one variable will nest your selections depending on the order they have been picked. You may rearrange the variables to suit your needs, however we recommend you select one or two to make the report relevant.

'By' VariableDescription
Descriptiona description of the ledger entry; consists of the product name, option and tier in case products
Destinationdenotes the destination of the product
Reconciledindicates whether payments in the transaction are matching
Deferredindicates whether the transaction from a booking can be recognised as revenue, typically based on the travel date, see Default Columns above for more details
Redeemedtickets in the booking have been used
No-Showthe customer did not show up for the tour
Upgradedthe original booking was changed
Resellername of the reseller who made the sale
Reseller Referencename of registry to register orders in an external system in real time
Reseller Codecode assigned to a reseller
Reseller Destinationdestination to which a reseller is assigned to
Reseller Managername of the person assigned to a reseller
Reseller Bandname of the reseller band a reseller is assigned to
Reseller Channelname of the channel a reseller is assigned to
Reseller Billing Account Codecustom code used for ERP integrations like SAP
Reseller Billing Customer Codecustom code used for ERP integrations like SAP
Reseller Billing Citycity where the reseller resides used for billing and invoicing purposes
Reseller Billing Addressfull address of the reseller for billing and invoicing purposes
Reseller Invoice Date Fieldspecifies whether a reseller is invoiced on the travel, booking or redemption date
Reseller Tagstags assigned to a reseller; used for filtering
Reseller Tax Registeredindicates whether a reseller is tax registered; if a reseller is tax registered, net tax is calculated using the wholesale price (net tax = tax on wholesale); if a reseller is not registered, net tax is calculated using the retail price (net tax = tax on retail)
Reseller Allow Top-upsindicates whether a reseller is allowed to receive credit top-up; credit is used when a reseller, usually a concierge, accepts cash payments instead of using the payment gateway, which can be a liability for the operation
Extrathe name of the product extra
Unitthe name of the unit set up on the product
Unit Tierthe name of the assigned tier to the unit
Optionvariant of the product (for example, 24-hour tour, 48-hour tour)
Productname of your product
Product Destinationdestination associated with the product
Product Operatorname of the product operator
Product Codecustom code of the product
Product Billing Account Codecustom code for reporting purposes
Product Tagscustom tags assigned to a product, used for filtering
Package Productproduct consisting of more than one include (product)
Package Product Tagscustom code assigned to a package
Package Optionname of an option in a package
Promotiondiscount assigned to the sale of a booking
Promotion Codecustom code assigned to a promotion
Promotion Tagscustom tags assigned to a promotion, used for filtering
Order8-character alphanumeric string located in the top right corner on the booking level
Order Sourcename of the source where the sale was made from
Order Channelthe channel of the sale was made on (Terminal, Web Checkout, Backoffice, Direct API, Concierge, Sales Kiosk, custom channels)
Order Supplier FXthe conversion rate against the supplier's currency
Order Shift Sellername of the seller selling through a terminal, who started the shift
Order Shift Locationname of the terminal location
Order Shift Seller Billing Account Codecode assigned to a seller for billing purposes
Order Directindicates whether sales where made by your sellers, from your website or kiosk; indirect sales are made by resellers, both concierge or via API
Order Importedindicates whether a booking was imported
Order Registry Dataa reference assigned to the order from an external system


'By' VariableDescription
Order Customercustomer full name
Order Customer Salutationhow the customer wishes to be addressed, for example, Mr., Mrs. or Ms.
Order Customer First Namecustomer's first name
Order Customer Last Namecustomer's last name
Order Customer Companycustomer's company
Order Customer Departmentthe department in which the customer works at their company
Order Customer Titlecustomer's work title at their company
Order Customer Emailcustomer's email address
Order Customer Mobilecustomer's phone number
Order Customer Agecustomer's age
Order Customer Languagecustomer's preferred language
Order Customer Countrycustomer's country of residence
Order Customer Addresscustomer's address (street name and number)
Order Customer Citycustomer's address (city)
Order Customer Statecustomer's address (state)
Order Customer Postal Codecustomer's address (postal code)
Order Customer Notescustomer notes included at checkout
Order Customer Tax IDcustomer's tax identification number
Order Customer Tax Officetax office to which the customer belongs
Order Customer Marketingindicates whether the customer subscribed to receive marketing communication
Local Datethe date of the location of the product
Local Sale Datethe booking date based on the location of the product
Local Sale Timethe booking time based on the location of the product
Sale Datethe booking date based on the time zone of the dashboard account
Sale Timethe booking time based on the time zone of the dashboard account
Sale Typeindicates the type of sale that triggered a transaction either during booking or as an update to a booking
Redemption Datethe date when the booking was redeemed
Redemption Timethe time when the booking was redeemed
Ledger Codethe name or code of the assigned ledger code
Ledger Code Account Typethe type of account as selected during the creation of the ledger code
Ledger Code Descriptionthe description of the ledger code as entered during the creation of the ledger code
Public Notesnotes on a booking that can be viewed by everyone
Private Notesnotes on a booking made on the backend; these are not viewable by the concierge or the customer
Bookingthe reference number of the booking
Booking Farethe name of the fare applied to the booking
Quantitythe number of tickets purchased
Card Totalthe total amount paid by card
Cash Totalthe total amount paid by cash
Other Totalthe total amount paid by other means
Gift Totalthe total amount paid by a gift card
Voucher Totalthe total amount paid by a reseller voucher
Testindicates whether the entry is made based on a test booking
Currencycurrency used to sell a product
Travel Datethe date when the tour takes place
Travel Timethe time when the tour takes place



NEXT: How to Use Ledgers

Updated on: 07/05/2024

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